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Privacy Policy

I. Who We Are

This Privacy Policy explains how OneTouch Leasing UK Ltd and OneTouch Leasing Australia Pty Ltd  (“we”, “our”, “us”) collect, use, and protect personal information.

  • OneTouch Leasing UK Ltd, incorporated in the United Kingdom, is the data controller for personal data collected via our UK website (onetouchleasing.co.uk).
  • OneTouch Leasing Australia Pty Ltd, incorporated in Australia, acts as the data controller for personal data collected via our international website (onetouchleasing.com) and for services provided in Australia.

Both entities operate under a shared privacy framework. Where required by law, we process data in accordance with local regulations (UK GDPR, EU GDPR, or the Australian Privacy Act 1988).

II. Personal Data We Collect

We may collect the following types of information: 

  • Identification and contact details (name, email, phone, company, job role)
  • Inquiry and business details (products/services of interest)
  • Technical and website usage data (IP address, cookies, browser type, pages visited, location)
  • Marketing preferences and communication history
  • Information submitted via web forms (e.g. HubSpot) or analytics tools (e.g. Google Analytics)
  • Payment and billing details where relevant to services 

We collect this data directly from you, through our websites, or from trusted third parties supporting our operations. 

III. How We Use Your Data

We use personal data to: 

  • Provide and manage our services and websites.
  • Respond to inquiries and fulfill contracts.
  • Improve our websites, products, and services.
  • Carry out analytics and market research.
  • Send marketing communications (with your consent or as otherwise permitted by law).
  • Comply with legal obligations. 

IV. Legal Basis (UK/EU/UK GDPR) 

For individuals in the UK and EEA, we rely on the following legal bases: 

  • Contract – to provide services or respond to inquiries.
  • Consent – for marketing and non-essential cookies.
  • Legal obligation – to comply with laws.
  • Legitimate interests – to operate and improve our services, subject to your rights. 

V. Disclosure and International Transfers

We may share data with: 

  • Service providers (hosting, analytics, CRM/marketing, IT, payment processors).
  • Business partners and affiliates (including OneTouch Leasing Australia Pty Ltd in Australia).
  • Regulators, courts, or authorities if required by law. 

If personal data is transferred outside the UK/EEA (e.g. to Australia or the US), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions. 

VI. Data Retention

We keep personal data only for as long as necessary to fulfill the purposes described or as required by law. Retention periods vary depending on the nature of the data. 

VII. Your Rights

UK & EU Residents (GDPR/UK GDPR)

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing, including direct marketing
  • Request portability of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or your local Data Protection Authority 

Australian Residents (Privacy Act 1988)


You have the right to:

  • Access personal information we hold about you
  • Request correction if information is inaccurate, incomplete, or out of date
  • Make a complaint to us if you believe we have breached the Australian Privacy Principles 

VIII. Security

We use technical and organizational measures to safeguard personal data. While we take steps to protect information, internet transmission is not completely secure and we cannot guarantee absolute security. 

IX. Cookies and Tracking

We use cookies and similar technologies for: 

  • Essential site functions (required for security and navigation)
  • Analytics (Google Analytics)
  • Marketing automation (HubSpot) 

Non-essential cookies are only placed with your consent. 
See our Cookie Policy below for more details. 

X. Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on our websites. 

XI. Contact

If you have any questions or concerns, contact us at: 

OneTouch Leasing UK Ltd 


Email: admin@onetouchleasing.com

Address: Unit 3 Building 2 The Colony Wilmslow, Altrincham Road, Wilmslow, United Kingdom, SK9 4LY

 

OneTouch Leasing Australia Pty Ltd

Email: admin@onetouchleasing.com

Address: Level 12, 309 Pitt Street, Sydney NSW 2000, Australia